Guest Relations Executive

Location: Noida

Salary: Rs.30000

Posted at: Jun 23, 2023

Responsibilities:

  1. Greet and welcome guests with warmth and professionalism
  2. Assist guests with check-in and check-out processes
  3. Respond to guest inquiries and provide accurate information about our accommodations and services
  4. Handle guest complaints or concerns in a timely and satisfactory manner
  5. Maintain a positive and friendly demeanor while ensuring guest satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to handle difficult situations with tact and diplomacy
  • Prior experience in a similar role is preferred

Pay: INR 25,000 - 30,000 per month (based on experience)

Timings: Rotational shifts (including weekends and holidays